We're seeing parts quantities that don't match between the mobile app and web dashboard. Tech shows 3 units on his phone, web shows 5. Which one's right? And is this normal or a bug?
Happened twice this week. First time cost us a callback.
Hi Mike! I wanted to follow up and make sure you're feeling supported here. We know inventory accuracy is critical to your operations, and we want to make sure you're set up for success while engineering works on a permanent fix.
I'm happy to schedule a quick call to review your current inventory workflows and see if there are any process adjustments we can make in the short term. Sometimes a small tweak to how and when updates happen can significantly reduce these conflicts.
Just reply here or reach out directly — we're here to help!
Hi Mike! I wanted to follow up and make sure you're feeling supported here. We know inventory accuracy is critical to your operations, and we want to make sure you're set up for success while engineering works on a permanent fix.
I'm happy to schedule a quick call to review your current inventory workflows and see if there are any process adjustments we can make in the short term. Sometimes a small tweak to how and when updates happen can significantly reduce these conflicts.
Just reply here or reach out directly — we're here to help!
