So I've been doing this electrical work for about 12 years now, and I've used a bunch of different systems. FieldPulse is fine, but here's my question — how often are your guys actually updating job status in real time?
In my experience, the dispatchers want everything updated instantly, but when you're up on a ladder dealing with live wires, you're not pulling out your phone every five minutes. My crew tends to batch it — mark everything at the end of the day or during lunch breaks. Seems to work fine.
But I keep hearing from management that we're "not utilizing the real-time features." Is this actually a problem for anyone else, or just us?
