Hey folks — Eli here from the dev side of the house. Been tinkering with some automation workflows around FieldPulse and got curious what the rest of you are up to.
I've got a little side experiment going where I'm using a webhook → work_order.status_changed → triggering a GPT-4 call to auto-draft customer follow-up emails based on the job notes. It's... surprisingly not terrible? The prompt engineering is the hard part, honestly. Getting it to sound like "us" and not a robot took some iteration.
Also played with:
- Auto-categorizing photos from the mobile app (sending to a vision API to tag "panel photos" vs "wiring photos" etc)
- Slack bot that summarizes the day's completed jobs and flags anything with suspiciously short duration
- Trying to extract parts lists from free-form technician notes — this one is still pretty rough, edge cases everywhere
Yeah this one tripped me up too when I first looked at it — the webhook payload doesn't include the full job history, so if you need context from previous visits you're doing extra API calls. Worth keeping in mind if you're building something similar.
Anyway, curious if anyone's actually production-ized anything AI-adjacent on top of FieldPulse, or if it's all still weekend experiments like mine. What's working? What's a waste of time?
