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Wishlist: what feature would make the biggest difference for your team?

Carla Jimenez (Staff)

Hey everyone! Wave

We're always looking for ways to make FieldPulse work better for the teams using it every day. While we have a roadmap we're excited about, we want to make sure we're building what you actually need.

So here's the question: if you could wave a magic wand and have one new feature (or big improvement to an existing one), what would it be?

We're especially interested in hearing:

  • What pain point this would solve
  • How often it comes up in your daily workflow
  • What you're doing as a workaround today

No idea is too small or too ambitious—we want to hear it all! This thread will be shared directly with our product team, so your voice will absolutely be heard.

Looking forward to learning what's on your wishlist! Pencil

Parents

  • Sorry if this is a silly question, but is there a way to customize the customer portal more? We've been looking at setting it up but the branding options seem limited and our marketing team really wants it to match our website colors exactly. Also can customers upload documents there or just view things? I couldn't find a clear answer and I've been going in circles with the settings. Anyway if that's not a feature yet it would help us a lot because right now we're handling document collection through email and it's getting messy. Thanks for any info!

  • in reply to Lindsey Park

    Lindsey — current customer portal capabilities:

    Customization: Logo upload, primary color selection, custom domain (Enterprise plan). Full CSS control is not available.

    Document upload: Customers can upload documents to an existing work order. They cannot initiate new document submissions without a work order reference.

    See Customer Portal Setup and Customization for configuration steps.

    Document collection outside the portal is a known gap. Some teams use form builders (Typeform, Jotform) with webhook integration to FieldPulse as an interim solution.

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  • in reply to Lindsey Park

    Lindsey — current customer portal capabilities:

    Customization: Logo upload, primary color selection, custom domain (Enterprise plan). Full CSS control is not available.

    Document upload: Customers can upload documents to an existing work order. They cannot initiate new document submissions without a work order reference.

    See Customer Portal Setup and Customization for configuration steps.

    Document collection outside the portal is a known gap. Some teams use form builders (Typeform, Jotform) with webhook integration to FieldPulse as an interim solution.

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