Overview
The FieldPulse Mobile App is the primary interface for field technicians, inspectors, and installers. It is designed for offline-first operation, ensuring that work continues regardless of network availability.
Core Capabilities
Work Order Management
- View assigned jobs with customer details, location, and service history
- Update status: En Route, On Site, In Progress, Completed
- Add time entries and materials used
Documentation
- Capture photos with automatic geotagging
- Collect customer signatures on completion
- Complete assigned checklists and forms
Communication
- Receive push notifications for schedule changes
- View dispatcher messages and customer notes
- Access driving directions via integrated maps
Daily Workflow
| Step | Action |
|---|---|
| 1 | Open app and sync overnight updates |
| 2 | Review day's assigned work orders |
| 3 | Update status as work progresses |
| 4 | Submit completed documentation |
| 5 | Sync before ending shift |
Offline Operation
Data is stored locally and queued for synchronization. Changes made offline are timestamped and merged upon reconnection. See Using FieldPulse Offline for detailed behavior.
Platform Availability
- iOS: Requires iOS 14 or later. Installation guide
- Android: Requires Android 8.0 or later. Installation guide
Device Requirements
- Minimum 2GB RAM
- GPS capability required for location services
- Camera access for photo documentation
See Also
- Installing the FieldPulse Mobile App (iOS)
- Installing the FieldPulse Mobile App (Android)
- Using FieldPulse Offline
- Updating Work Order Status from the Mobile App
- Capturing Photos and Signatures in the Field