Custom SLA rules created after the 3.2 release do not trigger breach alerts, though default SLA rules continue to function normally.
Symptoms
Alerts configured for custom SLA rules fail to send…
Summary: SAML authentication fails for users created within the last hour due to directory sync lag between the identity provider and FieldPulse.
Symptoms
Newly provisioned users receive "Authentication…
Summary: Technicians with active leave records are incorrectly displayed as available for assignment in the Dispatch Board and Technician Availability view.
Symptoms
Technician appears in the Available…