Hi there! Happy to help you get the FieldPulse mobile app installed on your iPhone or iPad. The process is straightforward, and most users are up and running in just a few minutes.
Before You Begin
Make sure your device meets these requirements:
- iOS 15 or later — check in Settings > General > About
- At least 200 MB of free storage
- An active FieldPulse account (your administrator will send an invite if you have not received one)
Step-by-Step Installation
- Open the App Store on your iPhone or iPad
- Tap the Search tab at the bottom of the screen
- Type "FieldPulse" in the search bar and tap Search
- Look for the FieldPulse app (blue icon with a white pulse wave) and tap Get or the download icon
- Authenticate with Face ID, Touch ID, or your Apple ID password if prompted
- Wait for the download to complete, then tap Open
First-Time Setup
When you launch the app for the first time:
- Enter your email address — use the same one your administrator invited
- Tap Next, then enter your password
- If prompted, allow Notifications — this ensures you receive job updates and alerts
- Grant Location permission when prompted (needed for technician tracking and route optimization)
Troubleshooting
If you run into issues, here are a few quick fixes:
- "This app is not available in your region" — contact your administrator to confirm your account is fully provisioned
- Cannot log in — double-check that you are using the email invitation was sent to, and reset your password if needed
- App crashes on launch — restart your device and try again; if the issue persists, reinstall the app
See Also
- Installing the FieldPulse Mobile App (Android)
- Enabling Push Notifications on Mobile
- Using FieldPulse Offline
Need additional help? Reach out to our support team anytime — we are here to get you back in the field.